If you are in immediate danger, call 911.

If you are not in immediate danger and need help, call our hotline at 1-877-SU-CASA-2 or (956) 712-9590.

  • + Safety Planning/Preparing to Leave

    What is a Domestic Violence Safety Plan?

    A domestic violence safety plan is a step by step plan you create to protect yourself and your children from danger in a domestic violence situation. Your safety plan is unique to you. Trust your instincts and your judgment as you know the situation better than anyone else. For more information call our hotline at 1-877-SU-CASA-2 (1-877-782-2822) or (956) 712-9590.

    Personal Safety Tips

    When a fight breaks out
    Plan the easiest escape. Decide on a door or window to exit quickly and safely.
    Find a neighbor, friend, or family member you can trust to help you and your children, or to call police.
    Move away from the kitchen, bathroom, or anyplace where there are dangerous sharp objects.
    If you decide to leave your partner plan for safety 
    Leaving an abusive situation can be very dangerous for you and your children. Every situation is different! Taking steps to prepare for you and your children’s safety is very important.
    • Identify a safe place to go
    • Put some money away in a safe place. Even if you only save a little bit every week, you need to have some money of your own.
    • Make copies of keys and important papers and leave them with a friend, neighbor, or church. Some important items to have: birth certificates, legal papers, a little money, special toys.
    Ways to stay safe on your own
    • Change the locks on your doors.
    • Learn about your legal rights. If you have legal papers to protect you, keep them with you at all times.
    • Tell neighbors, friends, landlords or coworkers that your partner no longer lives with you. Keep a safety plan for coming and going, and share it with people you trust Teach your children about the safety plan
    • If your former partner is dangerous, find someone at work to tell. Show a picture, and ask them to call 911 if your former partner comes around.
    If you need to talk about how to plan for your safety, call us. We're here for you. Casa de Misericordia 712-9591 1-877-SU-CASA-2 (1-877-782-2822) Confidential * 24- Hours a Day
  • + Technology safety

    Technology is wonderful thing. Most people don’t use technology as a form of control, but sometimes abusers use technology to monitor their partners. Here are some things to keep in mind if you believe your partner may be trying to control or spy on you with technology. If you would like more information, please contact us at (956) 712-9590 or 1-877-SU-CASA-2 (1-877-782-2822).


    If an abuser has access to your computer, they can monitor what you do. It may be safer to simply use a different computer when you look for help or a new place to live. It may be safest to use a computer at a public library, community center, or Internet café.


    Your web browser keeps a record of every webpage that you visit. While this cannot be completely erased from your computer, consider clearing your browser’s "history” to increase privacy.


    If an abuser has access to your e-mail account, he may be able to read your incoming and outgoing mail. If you believe your account is secure than make sure you choose a password that your partner will not be able to guess and change it often.
    If you believe your account is not secure, get a new, free e-mail address at,, or other free e-mail sites. Only use this e-mail address at public computers, such as computers at the public library, if you don’t want your partner to know you have it. Make sure the e-mail address does not contain information that may identify you; for example, use This email address is being protected from spambots. You need JavaScript enabled to view it. rather than This email address is being protected from spambots. You need JavaScript enabled to view it..
    Make it a habit of deleting e-mails from the "Send” or "Outbox” in addition to your "Inbox” and then also delete the e-mails from the "Deleted Items” folder.


    Be aware that your partner may be able to find out who you’ve called and who has called you by checking your phone bill or call log. Know your phone settings and if they are connected to other devices. Check the phone settings; if your phone has location service, you may want to consider putting limits on the location service or turning it off. If you are concerned about your safety and privacy, keep change for a pay phone. 


    Social networking sites, like Facebook and Instagram, are very easy ways for someone to get information about you, for example by monitoring who sends you messages and who your friends are. Use the privacy controls offered by these sites to restrict access to your page and limit the personal information you provide.
    For tips and more information, see Privacy & Safety on Facebook: A Guide for Survivors of Abuse (PDF) developed by Facebook and the National Network to End Domestic Violence.


    Do not store your passwords, even if your browser has this capability. Change your passwords often, and use different passwords for different sites and accounts. Do not use obvious passwords, such as your birthday or your pet’s name. Use passwords that include both letters and numbers so that they are harder for someone to guess.


    Sometimes abusers use a global positioning system (GPS) device to monitor their partner’s whereabouts. These trackers can be placed on cars, cell phones, in purses, or other objects you frequently take with you or move around in. Be aware of this possibility.


    Ask agencies how they protect or publish your records and request that court, government, post office and others seal or restrict access to your files to protect your safety.
    Most places automatically publish the phone numbers and addresses of people living in the area, through the local white-pages. These white-pages are now often online, so that anyone can access that information, even if they do not live in the area. You can find out how to restrict this information by calling the company which publishes the white-pages and your telephone company. You may consider getting a P.O. Box and not giving out your real address. When asked by businesses, doctors, and others for your address, have the P.O. Box address or a safer address to give them. Try to keep your true residential address out of national databases.
    Do a Google or Yahoo search on yourself, by searching "Your Full Name" in parentheses. See what comes up, and take steps to change any pages that provide private information about you.

    Some information adapted from
  • + Contact Numbers/ Resources

    Casa de Misericordia


    Other Domestic Violence Resources:

    National Domestic Violence Hotline
    1-800-787-3224 (TTY) for the Deaf
    National Dating Abuse Helpline
    Laredo Police Department
    Webb County Sheriff’s Office
    Webb County District Attorney’s Office
    Sexual Assault Services and Information (a program of SCAN)
    Texas/United Way Helpline
    National Network to End Domestic Violence
    Texas Council on Family Violence
    National Suicide Prevention Hotline