• + Emergency Shelter

    On July 7, 1998, Casa de Misericordia opened its doors. The mission of Casa de Misericordia is the empowerment of women and children, the accountability of the batterer, and commitment to work with the Laredo Community. The vision of Casa de Misericordia (CASA) is that battered women, despite all they have endured, can reclaim their lives by receiving comprehensive, holistic services, and consistent long-term support.
    Casa de Misericordia’s emergency shelter is available 24 hours a day to victims of domestic violence and is staffed by trained personnel and volunteers. The shelter offers more than just the basic services of shelter, food and clothing. In the shelter, clients can feel secure and receive information on possible alternative for their future. Through the shelter Casa provides counseling and support groups; legal, child and other types of advocacy and intervention services; information and referral services; and assistance with developing a personalized safety plan. 
    CASA provides services to victims of domestic violence without regard to race, national origin, age, physical handicap, religion, or sexual preference. CASA is committed to changing the way domestic violence is perceived, as well as the way battered victims and their families' needs are responded to.
    P.O. Box 430175
    Laredo, TX 78043-0175
    (956) 712-9591
    (956) 791-1364 (FAX)
  • + Crisis Hotlines

    If you are in immediate danger or need emergency assistance, call 911.

    For a non-emergency situation, please call our hotlines.

    24 hour domestic violence hotline – 1-877-SU-CASA-2 or (956) 712-9590

    Casa de Misericordia’s crisis hotlines are available 24 hours a day and are staffed by trained personnel and volunteers who are prepared to listen, provide crisis intervention, connect you with local resources, and create a safety plan. Through the hotline, Casa can connect you to other Casa de Misericordia services.
  • + Domestic Violence Services

    Casa de Misericordia services are free and confidential.

    If you would like to learn more about Casa services, please call (956) 712-9590 or 1-877-SU-CASA-2.

    Casa de Misericordia services include:

    Intervention and Advocacy – Casa de Misericordia staff are ready to listen and work with each client to develop her/his own plan of action. Casa provides case management services that support victims as they seek safety, medical, educational, legal and other services and resources.
    Community Information and Referral System – Casa de Misericordia works with victims of domestic violence to explore and access different community resources.
    Counseling and Support Groups – Casa de Misericordia provides crisis counseling, individual counseling and support groups for victims of domestic violence. To set up a counseling appointment, please call (956) 726-0151.
    Legal Advocacy – Casa de Misericordia has trained staff who can assist victims of domestic violence in exploring legal options and resources, accompany victims during court proceedings, and provide support and intervention services through the legal process.
    Children’s Advocacy – Casa de Misericordia has trained staff who work with children who are victims of domestic violence to help them feel safe and that someone is listening to them. The Children’s Staff works with families to create age appropriate safety plans, to make sure that the children’s physical, emotional and educational needs are addressed, and to facilitate support groups and recreational activities for children who are part of Casa’s program.
    Educational and Life Skills Classes – Casa de Misericordia provides educational and life skills classes for victims of domestic violence. For more information, please contact the Lamar Bruni Vergara Education Center at (956) 726-0151.
  • + Community Education

    Casa de Misericordia provides presentations and educational opportunities in the community so that the community can learn more about domestic violence, its causes and effects, what resources are available in the community, and how the community can help end domestic violence.
    For more information or to request a presentation or training, please call the Lamar Bruni Vergara Education Center at (956) 726-0151.